FAQ’s

Artificial Grass

HOW DO I SCHEDULE A QUOTE?

Simply call us on our free phone number 0508 422 532 or request a quote by one of our GrassPro specialists.

HOW MUCH DOES A QUOTE COST?

It’s totally FREE and there is absolutely no obligation. Your local GrassPro specialist will take a look at your requirements and give you a written quote outlining your options.

HOW LONG DOES IT TAKE?

This depends on the size of the area. Allow an hour for a comprehensive analysis of your requirements.

I WORK DURING THE WEEK, AT WHAT TIMES CAN YOU PROVIDE QUOTES?

We will provide a free quote and evaluation at any time that accommodates your schedule.

CAN YOU PROVIDE A QUOTE OVER THE PHONE?

Not really. Each job and site is unique in some way. This is why we provide free evaluation to ensure prices quoted are accurate and complete with no surprises.

ONCE DECIDED, HOW LONG WILL IT TAKE TO SCHEDULE THE WORK?

This could be anywhere from a few days to a few weeks. We will try our best to work with your required timeframes.

DO YOU REQUIRE DEPOSITS?

As some of the materials required have to be pre-purchased a deposit is often required to cover the cost of these up-front expenses. Your local GrassPro specialist will explain what is required during the quoting process. Balance of payment is payable on completion of the job.

DO YOU HAVE FINANCE OPTIONS?

Yes we offer interest FREE payment options through Latitude Financial Services (lending conditions apply).

DOES THE ARTIFICIAL GRASS COME WITH A WARRANTY?

Yes all of our grasses come with a 10-year manufacturer warranty, subject to correct maintenance procedures!

WILL THE GRASS HAVE JOINS?

This depends on the size and shape of your site. Any joins are virtually invisible.

WHAT HAPPENS WHERE THE EDGE OF THE GRASS MEETS THE PATHWAY OR GARDEN?

Each job is different, but generally a timber border is installed along pathways to attach the grass to, and long staples are used to anchor the grass along gardens, etc. Your GrassPro specialist will talk you through exactly how the grass will be installed.

IS ARTIFICIAL GRASS PET AND CHILDREN FRIENDLY?

Absolutely. Our artificial grasses contain no nasty chemicals or heavy metals.

WILL GRASSPRO DO ALL THE SITE PREPARATION WORK?

If that is what you want. Your GrassPro specialist will talk you through the requirements and the cost associated with preparing the area and you can decide whether GrassPro does the entire job, or whether you can do some of the prep work yourself to save some costs.

Request a quote now from your local Specialist

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